Eligibility and Authorization Coordinator (Las Vegas)

WHAT IT TAKES TO BE PART OF OUR TEAM
Are you an exceptional Eligibility and Authorization Coordinator who absolutely thrives on being part of an accountable team? Can you dedicate yourself to being part of a team serving the needs of children and their families? Do you bring the highest standards of integrity and professionalism to your team? Do you thrive in an environment where you are valued and appreciated for who you are, how hard you work and for that something special you bring to the teams you choose to work with? Are you looking for an organization that offers competitive compensation and one of the broadest and most comprehensive benefit packages available in the field of healthcare?

This is a role that requires a multi-disciplinary team approach to solving problems and patient challenges. "That's not my job" or "someone else can do it" is not in our team vocabulary because we are here to be of support to each other.  The primary goal is to bring the best patient care and experience for our area's children.

ESSENTIAL DUTIES AND RESPONSIBILITIES

a) Verify all scheduled and walk-in patient’s eligibility and benefits before the patient is seen.
b) Verify eligibility and benefits for all new patients, as requested by New Patient Coordinators.
c) Verify eligibility and benefits for all hospital billing.
d) Obtain authorizations and referrals for office visits and labs for all existing patients, as required by the insurance coverage for payment.
e) Obtain prior authorization for physical therapy, speech therapy, and neuropsychology services. Monitor approved units and renew authorizations as needed.
f) Update the practice software to reflect the patient’s current and expired insurance policies. Notate relevant insurance coverage information and other key plan changes.
g) Process coordination of benefits following generally accepted guidelines. Submit coverage termination and additions to HMS when necessary.
h) Communicate with payers, patients, and other medical offices in a professional manner.
i) Communicate all changes in individual patient’s eligibility and benefits to appropriate staff within the organization.
j) Verify coverage for past visits to determine coordination of benefits and retro terminations, upon request. Notify the payers to update coordination of benefits.
k) Communicate with patients to obtain current insurance coverage information. Provide self-pay estimate to uninsured new patients and existing patients scheduled for follow up visits.
l) Participate in educational activities, team huddles, and meetings with other departments to improve revenue cycle efficiency.
m) Maintain strictest confidentiality; adhere to all HIPAA guidelines/regulations.
n) Submit reports as directed by supervisor.
o) Perform other duties as directed.

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