Billing Department Supervisor (Las Vegas)

Are you an exceptional Billing Department Supervisor who absolutely thrives on being part of an accountable team? Can you dedicate yourself to being part of a team serving the needs of children and their families? Do you bring the highest standards of integrity and professionalism to your team? Do you thrive in an environment where you are valued and appreciated for who you are, how hard you work and for that something special you bring to the teams you choose to work with? Are you looking for an organization that offers competitive compensation and one of the broadest and most comprehensive benefit packages available in the field of healthcare?

This is a role that requires a multi-disciplinary team approach to solving problems and patient challenges. "That's not my job" or "someone else can do it" is not in our team vocabulary because we are here to be of support to each other.  The primary goal is to bring the best patient care and experience for our area's children.


a) Demonstrates proficiency to provide backup to Eligibility, Biller, and Patient Account Representative (PAR) – Patient Account members during absences or to maintain completion of tasks in a timely manner.
b) Ensure direct report’s compliance with established organizational or department protocols and policies. Identify deficiencies in performance of Eligibility, Billers, and Patient Account Representative (PAR) – Patient Accounts.
c) Identify payer trends and collection issues. Perform analysis to pinpoint potential global impacts that come with these issues and collaborate with other members of the billing team or other departments to reach resolutions.
d) Prepare and maintain ongoing payer issues and documentation/reports for review at monthly or quarterly payer meetings.
e) Facilitate billing team huddles or team meetings in concert with the Revenue Cycle Manager to communicate, identify, and address department related issues and/or areas of concern and assist with suggestions for process improvement related implementations.
f) Interview potential new team members and makes hiring recommendations. Provide training and support to new team members. Develop new employee onboarding training protocols for assigned teams.
g) Review and discuss 30-60-90 Day Expectations and Training Progress Reviews for new hires along with ongoing competencies for the assigned billing team members. Ensure direct reports are compliant with competencies at the conclusion of their training.
h) Prepare and administer 90-Day Reviews and Annual Reviews for direct reports within required time frames.
i) Create and maintain documented procedures for assigned billing department tasks and duties to ensure adherence.
j) Review and approve timesheets and expense reports for direct reports. Approve time off requests while ensuring appropriate department coverage.
k) Attend monthly Manager’s Meetings and other organizational meetings.
l) Work in concert with the Revenue Cycle Manager to promote and maintain a team culture centered around the Accountability Creed.
m) Support, contribute to, and execute the Revenue Cycle Manager’s vision for the team.
n) Remain calm and professional under pressure.

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